Frequently Asked Questions
Our friendly staff is always willing to answer questions about our products, services, or rates. The following are some of the more common questions that we receive from our clients:
I just moved into a new home. Should I pay to have the locks re-keyed?
Absolutely. You have no way of knowing who may have a duplicate of your key.
I have to turn my key extremely hard or shift the door to open my lock. What could cause this problem?
A few different things could cause your locks not to work properly. The most likely cause is that changes in temperature or humidity have caused the door to expand or contract so that the lock no longer fits into the door frame. You should contact a professional locksmith if you are not able to fully engage the lock.
My car key turns when I put it in the ignition, but my car won?t start. What?causes this to happen?
Keys for most newer vehicles contain a transponder. This chip is supposed to communicate with your car?s computer to allow the vehicle to start. In some cases, issues may prevent the two chips from communicating and keep your car from starting. Our expert technicians can reprogram your transponder and get you back on the road.
How do I know if a locksmith is legitimate?
We know you have a lot of options when choosing a locksmith in the Reading area. The following will help you choose a reliable locksmith service:
- Make sure the service is licensed and insured.
- Make sure the locksmith service answers all your questions fully and is willing to provide you with an estimate.
- For your protection, make sure the technicians drive marked vehicles and wear uniforms and
- identification badges.
- If time permits, contact the Better Business Bureau to see if the company has a history of complaints.
What should I do if my keys are stolen?
To protect the safety of your home and family, you should either replace the locks or have the existing locks rekeyed. This will ensure that any previous keys are no longer effective.
Call us today if you have additional questions about our services in Reading and the surrounding area.